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Monday, February 15, 2016

Manage UniFi Controller remotely with Ubiquiti UniFi Cloud

Until now the Ubiquiti UniFi Controller has required port forwarding to be configured on your router / firewall before you can access and manage it remotely. UniFi Controller 4.8.12 now includes a Cloud Access option which allows you to link your UniFi Controller to your UniFi Cloud account. This is an excellent option to all Systems Integrators central management of multiple locally installed UniFi Controllers or for any novice user that is unfamiliar with port forwarding and dynamic dns.

Step 1:
Before you start make sure you are running UniFi Controller version 4.8.12 or later.
Settings > Maintenance
Step 2:
Enable Cloud Access.
Settings > Cloud Access
Step 3:
If you have successfully completed a Ubiquiti Certified Training or have a registered forum account you should be able to use this to login otherwise use the "Click here if you don't have an account" to create one.
Once you have entered your login credentials click "Enable Cloud Access".

Step 4:
Go to and login using your credentials created in the previous step. You should now see your UniFi Controller listed and ready to manage!


  1. Thats great idea but only a limited Windws versions are supported.. Can any one give me what are the available versions supported

    1. Hi there, 64bit versions of windows are supported from windows 7/8/10. UniFi is also available for Mac OSX and Linux 64bit operating systems as well.

  2. I've got the error message:
    Cloud Access is not supportet with my OS: Windows 10, 64-bit
    Controler Version 5.5.20

    1. Hi there, this will be related to your java version running. please try installing java here which should install the correct java version and then restart your controller and try cloud access again.